Returns & Exchanges

We want you to love our eco-friendly products, but if you're not 100% satisfied with your purchase, we offer a 30-day money-back guarantee. Whether you ordered the wrong roll or simply changed your mind, our team is here to help make things right.

1

Check Your Eligibility

Ensure your return request is made within 30 days of delivery and that the items are in their original packaging and condition.

2

Contact Our Support Team

Send an email to our 'Happiness Heroes' with your order number and the reason for your return to receive a return authorization.

3

Pack and Ship

Securely package your items and use the provided shipping label or your preferred carrier to send the products back to our UK warehouse.

4

Receive Your Refund

Once we receive and inspect your returned items, we will process a full refund to your original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing